There’s nothing nice about jail. The food stinks. There’s nothing to do. People are in a bad mood. The best you can hope for is to get out quickly with minimal hassle. One of the few things you have to look forward to is a visit from a friend or a loved one—a brief face-to-face connection to remind you that the world is waiting on the other side of the glass. But some Texas jails are eliminating in-person visitation and requiring instead the use of a video visitation system sold by Dallas-based Securus Technologies. Critics say it’s an outrageous profiteering scheme that has no policy rationale and could actually deteriorate security at jails.
Securus markets its video system as a cost-saver for jails and a convenience for family members who live far from their incarcerated loved ones. But the structure of the deals suggests there are powerful financial incentives for jails to curb or eliminate face-to-face visitation. Securus charges callers as much as a dollar a minute to use its video services, and jails get a 20 to 25 percent cut. For big-city jails, that could mean millions in extra money.
“We believe Securus sees Texas county jails as a really ripe market for them,” said Kymberlie Quong Charles, an organizer with the prison reform group Grassroots Leadership. Securus, she pointed out, is a major provider of phone services for jails and prisons, but the FCC is cracking down on what it considers exorbitant rates. Video visitation could offer a source of revenue at a time of sagging profits for the industry.
In Dallas, activists and some local leaders, especially County Judge Clay Jenkins, helped kill a contract with Securus that included a provision stipulating that the jail had to eliminate all in-person visits. “It is very important that we do not profit on the backs of inmates in the jail,” Dallas County Commissioner Elba Garcia said in The Dallas Morning News.